Facilities Manager, Luxury Retail, London, Permanent, £46,000-£55,000
Our client a luxury Retail Company with a mixture of retail outlets/offices/rental properties based in and around London, South East and the East of England requires a Facilities Manager to join them. This role is based in their flagship London office with travel as needed to the other properties.
The main duties of the Facilities Manager role include:
- Ensure provision of efficient Facilities Management
- Oversee planning, management and improvement of organisational infrastructure including buildings, utilities, equipment and site facilities
- Plan and manage property maintenance, repair and maintenance work
- Manage service providers / contracts for cleaning and utilities, maintenance, office equipment
- Organise site inspections and oversee contractors
- Assess and oversee business rates for their sites
- Implement preventive maintenance programs to extend asset life
- Coordinate capital projects, renovations and new infrastructure developments
- Have an understanding of building systems for commercial and residential purposes
- Act as first pint of contact for tenants and liaise on service charges, H&S, Insurance, repairs, upgrades and property issues
- Work with QHSE Manager to conduct regular risk assessments
- Act as Health & Safety Representative for the Head Office
- Coordinate training for employees
- Assess travel risk assessments for oversea travel
- Form part of the task force looking at business continuity
- Maintenance of records including; SQ footage, Lease dates and terms, Service providers, Maintenance contracts, Insurance certificates, Rateable values, Meter readings, and Utilities usage
- Maintenance of tenant records including; Rent/sq. footage, Lease dates and terms, Insurance certificates, Meter readings, Utilities usage, Service charge information
- Occasional weekend working is part of the role (out of hours maintenance, access for contractors, emergencies)
- Requirement to be available on call for any emergencies (work mobile phone will be provided)
The successful candidate will have previous experience in facilities, property or office management and Health and Safety. Preferably with a recognised qualification in Facilities or Building Management. You need to have good written and verbal communication skills, be a level-headed problem solver using rationale and logic to handle issues, often sensitive and confidential by nature. You need to have the ability to deal with tenants be positive, with a ‘can do’ attitude, the ability to solve issues/queries quickly and actively contribute ideas to improve customers’ experiences and be proficient with software/systems (they use Microsoft Office 365)