Human Resources Advisor, Arts, London, 12 month FTC, hybrid, to £37,500 - £41,800 plus benefits
World-renowned Arts organisation based in Central London requires a self motivated People Advisor to join the HR Business Partner team. This is a 12 month fixed term contract and is to start ASAP. Based in London, you will be supporting a number of sites and occasional travel between sites is expected. The HR Business Partner team is part of the People Team – you will be one of 3 People Advisors, 3 HR Business Partners, 1 Senior Employee Relations Lead, 1 Associate People Advisor and the Head of HR Business Partnering and Employee Relations. You will be supported by HR Assistants.
Reporting into an HR Business Partner, responsibilities will include
- Acting as the first point of contact, supporting several divisional teams and providing HR support and guidance on a range of HR matters, policies, and procedures
- Effective and timely management of Employee Relations casework, at times complex and high volume
- Supporting in the development or review of HR policy, procedure or guidance, including delivering training to management
- Championing a consistent approach to people management, ensuring HR policies are upheld
- Delivering training necessary to ensure HR policies and best practice are fully communicated to staff
- Offering generalist advice, managing end to end employee relations (including grievance, disciplinary, capability, sickness absence) casework for your designated business areas
- Conducting appropriate investigations and case management into colleague or management conduct, maintaining case files, and reporting appropriately
- Working autonomously to manage complex casework including performance, grievance, capability or conduct issues up to and including dismissals
- Attending meetings where necessary as Advisor and note taker
- Working to resolve any disputes or grievances through informal resolution and mediation where appropriate
- Coach Managers to help them fulfil their people management responsibilities
- Applying a common sense approach to best practice, employment law, and statutory requirements, ensuring sound advice is given to managers
- Delivering proactive and pragmatic business-focused solutions, recommendations, confidently working with management and colleagues
- Liaising with trade unions providing advice and guidance to management on union related matters
- Supporting HR Business Partners with change projects and lead on these as required (restructuring, reorganisations, changes to terms and conditions)
- Monitor and analyse workforce data and management information, identifying trends and underlying issues, helping to develop action plans to address
- Working in partnership with the HR Talent and Operations team and the HR Assistants to ensure effective, timely People Administration and Recruitment procedures
- Liaising with the external Health Management provider and arranging health referrals with an Occupational Health Physician where necessary
- Working with the Equality Diversity and Inclusion team and Communications and Engagement team to coach and continuously build the capability on EDI and engagement
- Maintaining accurate records which are held securely in accordance with GDPR
- Proactively managing changes to and expiry of fixed term contracts; flexible working requests; maternity/family friendly leave; job evaluations; supporting managers and escalating if required
- Working with the HR Business Partner team to create a seamless employee experience including leading on activities and projects such as wellbeing, diversity, engagement, policy writing, talent, reward
Experience needed:
- A passion for HR, ideally CIPD (level 5 or working towards) qualified with a strong working knowledge of employment law including grievance, disciplinary, sickness absence and performance management
- Solid experience in a generalist front-line People Advisor role
- Experience of managing a high volume of employee relations
- Management of employment law cases end to end with minimal supervision, ideally within a unionised environment
- Experience of case management up to and including dismissal, with a particular focus on informal resolution of cases
- Up-to-date working knowledge of employment law; ability to apply this to find solutions in line with business needs
- Some experience of managing change programs is desirable
- Able to build and develop strong and positive relationships with managers and colleagues at all levels and be confident providing appropriate levels of support and challenge
- Experience of proactively partnering and coaching with managers to influence and improve service delivery
- A team player who can work autonomously with a creative, organised approach
- Knowledge of MS Office/HR case databases and trackers
- Confident working with complex and ambiguous situations
- Commitment to listening to and valuing diverse views, and experience of inclusive recruitment, including participating in interview panels, guide colleagues and support good decision making