Retail Supervisor Manager

Retail Supervisor Manager, Museum, West London, Part Time, Temporary, £17.00 per hour plus holiday pay accrual

Our client a world-renowned Museum based in West London requires a part time Retail Supervisor Manager. You would need to be available for all or some of the following shift dates, mainly day shifts: 8^th, 9^Th, 10^th, 11^th, 15^th, 16^th, 17^th, 18^th, 21^st, 23^rd February

Main Duties and Responsibilities

• Provide high standards of service to help maximise sales for the museum shops
• Motivate and line manage retail team
• Duty manage shifts
• Provide an efficient and high standard of service to all the museum’s customers
• Help to create and maintain retail visual merchandising standards
• Update daily, weekly and other regular sales reports and KPI documents and conduct the cash count
• Maximise sales through excellent product knowledge, inspiring team to share in this
• Operate the tills in a secure and efficient manner, ensuring secure cash handling at all times
• Ensure that the shops are kept clean and tidy, and that stock is regularly replenished
• Ensure shop procedures are carried out

Key skills and experience required

• Demonstrable retail line management experience, gained in a fast-paced environment
• Ability to enthuse, lead and motivate and inspire others through excellent communication and strong interpersonal skills
• Ability to build strong relationships at all levels internally and externally and shows a willingness to collaborate with and support others
• Aptitude and passion for delivering an exceptional customer experience, creating and maintaining a strong customer service culture
• Organised & able to prioritise managing tasks simultaneously and perform under pressure
• Ability to ensure that the museum’s reputation for high standards of presentation is maintained; an interest and aptitude for visual merchandising and display
• Experience meeting and exceeding revenue & KPI targets & motivating others to too
• Strong attention to detail, with good financial acumen – ability to interpret data and manage stock processes